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Resources

Practical notes, free to use. Filter by topic or search.

releasePre-release checklist

A short list to run before every app or site release: version numbers, signing, store text, backups, rollback.

webWebsite handover notes

What to ask for when a website is handed over: hosting access, domain renewal, edit instructions, form tests.

designAccessibility first pass

Five checks anyone can do: tab through, zoom to 200%, check contrast, read headings, try a phone.

mobileChoosing app platforms

Questions that help decide between iOS, Android or both before any design starts.

supportReporting an IT problem well

What to include: what you expected, what happened, when, on which device, and any message shown.

releaseAfter launch: the first week

What to watch after a release, and how to decide whether to roll back or fix forward.

designWriting interface copy

Plain labels, honest buttons and error messages that tell people how to recover.

supportAccount and access register

A simple template for listing logins, owners and renewal dates without storing passwords in it.

Questions

Can I use these notes for my own team?

Yes. They are general guidance, written to be copied and adapted.

Are these a substitute for professional advice?

No. They are starting points. Every project has its own details.

Is the maintainability checklist an assessment?

No. It runs only in your browser as a planning aid and sends nothing to us.